Privacy Policy

1. Information We Collect

Account Information: When you create an account, we collect your name, email address, and password. If you sign up through a third-party provider (e.g., Google), we receive your name and email from that provider.

Payment Information: When you subscribe, payment details are collected and processed by our third-party payment processor. We do not store your credit card number, CVV, or full payment details on our servers.

Usage Data: We automatically collect information about how you use the Service, including pages visited, features used, timestamps, device type, browser type, and IP address.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process your subscription and manage your account
• Send service-related communications (billing confirmations, security alerts, updates)
• Analyze usage patterns to improve the product
• Detect, prevent, and respond to fraud or abuse
• Comply with legal obligations

3. Payment Processing

All payment processing is handled by our third-party payment processor. Your payment information is transmitted directly to the processor using industry-standard encryption. We receive only a confirmation of payment status and the last four digits of your card for your reference. We never have access to your full card details.

4. Data Sharing

We do not sell your personal information.

We may share limited information with:

• Service providers who help us operate the platform (e.g., hosting, payment processing, analytics) — only as necessary to perform their functions
• Law enforcement or legal authorities when required by law or to protect our rights

We do not share your data with advertisers or third-party marketing companies.

5. Cookies & Tracking

We use cookies and similar technologies for:

• Essential cookies: Required for authentication and core functionality
• Analytics cookies: Help us understand how the Service is used so we can improve it

You can control cookies through your browser settings. Disabling essential cookies may prevent you from using parts of the Service.

6. Data Retention

We retain your account information for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required by law to retain it (e.g., billing records for tax purposes).

Anonymized usage data may be retained indefinitely for analytics and product improvement.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Update your account information at any time through your settings
• Delete your account and associated personal data
• Export your data in a portable format

To exercise any of these rights, contact us at [email protected].

8. Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, secure authentication, and regular security reviews. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

SharpAi is not intended for anyone under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a user is under 18, we will promptly delete their account and associated data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Service before the changes take effect. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

11. Contact

If you have questions or concerns about this Privacy Policy or your personal data, contact us at [email protected].